Privacy Policy

Disclosure

Hey there!

Our goal at Root Design Company is to give you helpful tips and tools through our website, videos and newsletters on how to grow beautiful flowers and make gorgeous bouquets.  Your privacy is very important to us. 

We work hard here at Root Design Company to share relevant information we’ve learned while growing flowers and arranging them into bouquets.  There’s a lot of research that goes into what we do.  As you can imagine, we need to have some kind of income to keep the lights on and the info flowing, so we have several ways we go about that.

Our Products

We may occasionally promote sales of physical products and things we’ve made or grown ourselves (dahlia tubers, for instance).  We may also promote or advertise for online or in-person workshops, classes, etc.

Affiliate Links

The information we share in our website, emails, and videos represent hours of work, a few backaches, and some grimy fingernails along with tons of research.  To help compensate for all the time we put into giving you the best information we can, we will occasionally share affiliate links with you. 

These links provide us with a small commission if you click through and make a purchase, and it’s at no additional cost to you.  It’s a way for us to make some additional income to help us keep the good stuff rolling.  Thanks so much for your support.

We will link or recommend only the products that we use and believe in here at Root Design Company.  We value the trust that you, our reader, have place in us, and you have our word that we’ll only promote products that we feel could be helpful to you.

Amazon

As an Amazon Associate, we earn from qualifying purchases.  We earn a small commission when you click through these affiliate links and make a purchase.  Again, it’s at no additional cost to you.

 

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from www.rootdesignfloral.com (after this know as the “site”).  At Root Design Company we have a few fundamental principles we follow.

  – We don’t ask you for your personal information unless we truly need it.

  – We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

  – We don’t store personal information on our servers unless required for the ongoing operation of our site.

  – We collect and utilize the information that you provide to us voluntarily.  We don’t collect your name, email address, etc. unless you have opted in via one of our contact forms or have signed up for our email list or have purchased products from us.

  – We will not give, sell, or rent your information to a third party such as an advertising company.

It is our policy to respect your privacy while you browse our website, www.rootdesignfloral.com.

What Personal Data We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the site, we collect information about how you interact with the site.  We refer to this automatically-collected information as “device information.”

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal information), email address, and phone number.  We refer to this information as “order information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about device information and order information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill out one of our contact forms to inquire about Buckets of Flowers or renting our studio with your bridesmaids, etc., we collect your name and email address and any other information you provide so we can get in touch with you and learn how to best serve you.

Wedding Questionnaire

If you fill out our Wedding Questionnaire, we use that information to get to know you and your tastes, needs, and vision for your wedding day.  We guard that information as private, but it is integral to our design process that we collect it.  We would not ask you any of those questions if we didn’t feel like it would help us to serve you better on your wedding day. 

Email list

If you have signed up to be on our email list, we hope to serve you with garden and floral design how-to’s.  Occasionally we may offer products or services for you to buy through our email list.  These products include but are not limited to: online courses, dahlia tubers, workshops, amazon affiliate links, etc.

Cookies

Cookies are data files that are place on your device or computer and often include an anonymous unique identifier.  They are use to help us improve your access to our site and identify repeat visitors.  Cookies can also enable us to track and target your interests so that we can improve your experience here.  For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

We use Google Analytics to track how our site is used so that we can better serve you, our reader.  You can read more about how Google uses your information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

How We Use Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally we use this order information to:  communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site, for example:  by generating analytics about how our customers browse and interact with the site.

How We May Share Your Data

We share your personal information with third parties to help us use your personal information as described above.  For example, we may use a third party to power our online store or process payments.  We also use Google Analytics to help us understand how our customers use the site.  You can read more about how Google uses your personal information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We may also share your personal information to comply with applicable laws and regulations, to respond to subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Your Data Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the site), or otherwise pursue our legitimate interests listed above.  Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Where We send Your Data

Visitor comments may be checked through an automated spam detection service.

Minors

The site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect changes we must make, for example, changes to our practices or for other operational, legal, or regulatory reasons.  It is our readers’ responsibility to check this page frequently for any changes.  By continuing your use of this website, you acknowledge and agree that it its your responsibility to read our privacy policy occasionally so that you can be informed of any changes we make.

Your Acceptance

If you continue to use this website, you are communicating your acceptance of this policy.  Please discontinue using this site if you are unwilling to agree with this policy.

Contact Us

If you have any questions or if you’d like further information, please contact us by email at rootdesignco (at) gmail (dot) com.

Privacy Policy Updated 11/22/2023